BOTTICELLA

Most of our gowns are made to order by the designer in the size you choose. Dresses are made to the designer's standard size chart, not bespoke to your measurements, so most brides need some alterations, which aren't included in the price.

Once your order has gone to the designer, we can't change the style, fabric, colour or size, or cancel it.

Lead times vary by designer and season and are estimates. Please add your wedding date when you order, and allow time for delivery and alterations.

If your date is tight, message us before ordering. Some designers offer a rush service at an extra cost.

1. Choose your size using the size guide. Our How to Measure guide explains what to measure, and if you're between sizes, message us and we'll advise.

2. Add your wedding date and check out. You can pay in full by card, Apple Pay, Google Pay, Shop Pay or Klarna.

3. We place your order with the designer. When your dress arrives, we send it to you with tracking.

Sample dresses are sent from the studio in 2 to 4 working days.

We ship worldwide. Gown shipping outside the UK is a flat £100.

Prices don't include import duty, customs charges or local taxes. These are paid by you directly to the courier or authority, and we can't estimate them in advance.

Made to order dresses can't be returned or exchanged for a change of mind or a wrong size once the order is with the designer. Your statutory rights aren't affected, so if your dress arrives faulty, email photos to hello@bellelueurbridal.com within 48 hours of delivery.

Sample dresses can be cancelled within 14 days of delivery. They need to be returned unworn and in their original packaging, at your own cost.

Read our full Made to Order Terms.